Join co-founder of motivational
interviewing (MI) Stephen Rollnick with expert colleague Orla Adams
in this webinar recording.
It’s a very common challenge: you
are on the frontline of care or customer service and wave after wave of people
are wanting more from you or not happy with the service you provide. How can
you preserve your wellbeing and transform these common conversations into
something more manageable, productive and satisfying?
This webinar will be of interest
to all involved in striving for better communication with clients and
colleagues in diverse settings and cultures. Its usually not good enough to be
caring. Skilfulness is essential, as is self-awareness.
Steve and Orla will bring together
their experiences in many settings to provide a clear overview, a new model of
helpfulness, personal reflection, demonstration and more.
Cost: £25. This includes:
90 minutes of live online training
Access to the webinar recording
Post-workshop learning materials
Electronic CPD training certificate (PDF)
Reductions available for group bookings. Please Contact Sue Cody for details.